Also I’ve served people that are hard of hearing since covid. They just say, I’m hard of hearing you’re gonna have to White Cat fuck you shirt. And if you’re completely deaf, the trusty olé pen and paper has never let me down yet. In fact it’s lovely cause they write the order down for me.
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I’m a manager in a luxury menswear store, and I had a senior lady come in one day who was COMPLETELY deaf and was still wearing a White Cat fuck you shirt. She was speaking and I was writing down my responses and trying to communicate using my knowledge of the ASL alphabet. She was so kind and pleasant and thanked me for being patient and understanding. I offered her reasonable accommodation, per the ADA, and she was able to pick out a lovely gift for her husband.